One Dashboard.
Unlimited Clients.
Switch between client environments in one click. Every tenant is fully isolated with its own policies, audit logs, users, and compliance data. No cross-contamination, ever.
Switch Clients Without
Switching Context
Your technicians manage dozens or hundreds of clients. They should not have to log out, log back in, or remember different portals. CtrlLayer's tenant switcher keeps every client one click away.
Instant Tenant Switching
A persistent tenant selector lives in the navigation bar. Click a client name and the entire dashboard context changes: policies, endpoints, alerts, and audit logs update instantly. No page reloads, no re-authentication.
Tenant Search and Favorites
Pin your most active clients to the top of the list. Search by client name, domain, or custom tags. When you are managing 200 tenants, finding the right one should take two seconds, not twenty.
Tenant Health Overview
Before you even switch into a tenant, see its health at a glance: endpoint count, pending elevation requests, compliance score, and last agent check-in time. Triage without diving deep.
Role-Based Tenant Access
Not every technician needs access to every client. Assign tenant-level roles so L1 techs see their assigned clients while senior engineers and vCISOs get the global view across all tenants.
Cryptographic Isolation
Between Every Tenant
Separate Encryption Keys
Each tenant's data is encrypted with a unique key derived from a per-tenant secret. Even if two tenants share the same database cluster, their data is cryptographically inaccessible to each other.
Isolated Audit Trails
Every elevation event, policy change, and administrative action is logged to a tenant-scoped audit trail. Audit data from Acme Corp never appears in Pinnacle Health's reports, period.
Tenant-Scoped API Tokens
API integrations are scoped to individual tenants. A webhook configured for one client cannot read data from another. If a client's API token is compromised, the blast radius is contained to that single tenant.
Clean Offboarding
When a client leaves your practice, their tenant data is purged with a cryptographic deletion certificate. You can prove to the departing client, and to auditors, that no residual data remains.
Per-Client Policies,
Global Templates
Create policy templates at the MSP level and push them to individual tenants. Override specific rules per client when their compliance requirements differ. Track drift and enforce consistency.
Create MSP Template
Define a baseline policy that reflects your security standard: which applications can self-elevate, maximum elevation duration, approval workflows, and notification rules.
Assign to Tenants
Push the template to one client or all of them. Each tenant inherits the template as their active policy. Changes to the template can propagate automatically or require manual approval per tenant.
Override Per Client
Healthcare client needs shorter elevation windows? Legal firm requires dual approval? Override specific rules at the tenant level without breaking the template link. See exactly what differs.
Monitor Drift
When a client's active policy drifts from the MSP template, it is flagged in the dashboard. Review overrides, accept them, or force re-alignment. Keep compliance posture consistent.
Bulk Operations
Across All Tenants
Cross-Tenant Search
Search for a specific application, user, or endpoint across every tenant simultaneously. Find every instance of a vulnerable application across your entire managed fleet in seconds.
> search "log4j" --all-tenants
Found in 3 tenants, 47 endpoints Mass Policy Updates
When a new zero-day drops, push an emergency policy blocking the affected application across every tenant in one action. Roll back just as fast when the patch ships.
Aggregate Reporting
Generate a single report that shows your total managed endpoints, aggregate compliance scores, and trend lines across your entire MSP practice. Perfect for QBRs and internal planning.
Batch Agent Updates
Roll out agent updates to selected tenants or all at once. Schedule updates during maintenance windows per tenant. Monitor the rollout in real time with automatic rollback on failure.
Reports Your Clients
Actually Want to Read
Every tenant generates its own set of reports: compliance status, elevation activity, risk trends, and endpoint health. Brand them with your logo and deliver them on a schedule.
Compliance Summary
Pass/fail status for all ten compliance checks mapped to the client's regulatory framework.
Elevation Activity
Every elevation request, approval, and denial with timestamps, approvers, and justifications.
Risk Trend Report
Month-over-month risk scoring trends showing how the client's security posture is improving.
Endpoint Inventory
Complete inventory of managed endpoints with agent version, OS, last check-in, and policy status.
See Multi-Tenant in Action
Book a 15-minute demo and we will walk you through tenant creation, policy templates, cross-tenant search, and client reporting with your own data.
Book a Demo