Integrations

Works With
Your Stack.

CtrlLayer does not ask you to rip and replace. It plugs into the RMM and PSA tools you already use, adding privilege management as a layer on top of your existing workflows.

Request Integration Demo MSP Program
Supported Platforms

Native Integrations With
The Tools You Run On

Pre-built integrations for the four most popular MSP platforms. Each integration supports agent deployment, alert forwarding, ticket creation, and status synchronization.

ConnectWise

  • Deploy CtrlLayer agent via Automate scripts
  • Elevation alerts create tickets in Manage
  • Sync endpoint inventory bi-directionally
  • Map CtrlLayer tenants to CW companies
  • Custom dashboard widgets in Automate
Setup guide →

Datto

  • Push agent via Datto RMM component
  • Elevation events forwarded to Autotask
  • Compliance status visible in Datto dashboards
  • Automated remediation via Datto scripts
  • Per-site mapping to CtrlLayer tenants
Setup guide →

NinjaRMM

  • Deploy agent via Ninja scripting engine
  • Custom fields populated with CtrlLayer status
  • Alert conditions trigger Ninja notifications
  • Organization mapping to tenants
  • Bulk deployment across Ninja organizations
Setup guide →

Syncro

  • One-click agent deployment from Syncro
  • Elevation requests create Syncro tickets
  • Customer mapping to CtrlLayer tenants
  • Policy status in Syncro asset details
  • Scripting library with pre-built templates
Setup guide →
Developer Experience

API-First
Architecture

Every action you can take in the CtrlLayer dashboard is available through the REST API. Build custom integrations, automate workflows, or connect to tools we have not built integrations for yet.

RESTful API

Full CRUD operations for tenants, policies, endpoints, elevation requests, and compliance data. JSON request and response bodies. Pagination, filtering, and sorting on every list endpoint.

GET /api/v1/tenants/{id}/endpoints
POST /api/v1/tenants/{id}/policies
GET /api/v1/tenants/{id}/elevations
POST /api/v1/tenants/{id}/reports/generate

Webhook Alerts

Configure webhooks to fire on any event: elevation requested, elevation approved, elevation denied, policy violation, agent offline, compliance check failed. Route them to Slack, Teams, PagerDuty, or your own systems.

// Webhook payload example
{
  "event": "elevation.requested",
  "tenant": "acme-corp",
  "user": "jsmith@acme.com",
  "application": "cmd.exe",
  "risk_score": 72
}

Authentication

API keys scoped per tenant or globally across your MSP account. OAuth 2.0 support for third-party integrations. Short-lived tokens with automatic rotation. Every API call is logged in the audit trail.

Rate Limits and SDKs

Generous rate limits for MSP partners: 1,000 requests per minute per tenant. Official SDKs for PowerShell, Python, and Go. Community-maintained libraries for Node.js and C#.

Philosophy

Complement,
Not Replace

Your RMM Manages Endpoints

Your RMM handles patching, remote access, monitoring, and scripting. CtrlLayer does not duplicate any of that. We add a single, focused capability: controlling who gets admin rights, when, and for how long.

Your PSA Manages Tickets

Elevation requests and alerts flow into your PSA as tickets. Your techs work from the same queue they already use. They do not need to learn a new ticketing system or check a separate dashboard.

Your SIEM Gets the Logs

Forward elevation events and audit logs to your SIEM via syslog or webhook. CtrlLayer data enriches your existing security monitoring without requiring a separate pane of glass.

One New Capability, Zero Disruption

CtrlLayer slots into your existing stack like a plugin. Your workflows do not change. Your techs do not need retraining. Your clients do not see a new vendor name. They see better security.

See It With Your Stack

Tell us which RMM and PSA you use and we will set up a demo integration with your own tools. Live data, real workflows, no slideware.

Schedule Integration Demo